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Job Details


Scope Services, Inc.

Customer Service Representative

Customer Service

Call Center Representative

$13.00 - $15.00

Hourly

No

Saint Joseph, Michigan, United States

Job description

This position is responsible for assigning and dispatching work orders while coordinating with the various project managers to schedule and monitor field routes.

General Duties:

  • Receive and dispatch orders
  • Monitor field routes and check on their status
  • Respond to crew members, via phone or computer, to send them to the appropriate locations.
  • Resolve field audit meter readings (training will be provided)
  • Manage installers roster for every project
  • Coordinate deployment plan with project managers
  • Close designated work areas in a timely manner

Requirements:

Must have strong computer skills and/or the ability to navigate computer software.

  • Ability to be flexible and work well in a fast paced environment
  • Strong attention to detail
  • Ability to problem solve and make decisions

Job Type: Full-time

Pay: $13.00 - $15.00 per hour